Privacy Policy
Last updated: May 1, 2023
Our Commitment to Privacy
At Omega School, we are committed to protecting the privacy and security of our users, especially children. This Privacy Policy explains how we collect, use, and protect information when you use our AI-Montessori educational platform.
Information We Collect
Account Information
- Parent/guardian contact information (name, email, phone)
- Billing information for subscription services
- Child's first name, age, and learning preferences
Educational Data
- Learning progress and assessment results
- Activity completion and time spent on tasks
- User-generated content (artwork, writing, projects)
- Interaction patterns with educational materials
Technical Information
- Device information and browser type
- IP address and general location data
- Usage analytics and performance metrics
How We Use Information
- Provide personalized learning experiences
- Track educational progress and generate reports
- Improve our AI algorithms and educational content
- Communicate with parents about their child's learning
- Provide customer support and technical assistance
- Ensure platform security and prevent misuse
Children's Privacy (COPPA Compliance)
We comply with the Children's Online Privacy Protection Act (COPPA) and take special care to protect children's information:
- We only collect information necessary for educational purposes
- Parental consent is required before collecting any child's information
- Children cannot share personal information publicly on our platform
- Parents can review, modify, or delete their child's information at any time
- We do not use children's information for advertising or marketing
Information Sharing
We do not sell, rent, or share personal information with third parties except in the following limited circumstances:
- With service providers who help us operate our platform (under strict confidentiality agreements)
- When required by law or to protect safety
- In aggregated, anonymized form for research purposes
- With explicit parental consent for specific educational partnerships
Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and penetration testing
- Limited access to personal information on a need-to-know basis
- Secure data centers with physical and digital protections
- Regular staff training on privacy and security best practices
Your Rights and Choices
You have the following rights regarding your information:
- Access and review your child's information
- Correct inaccurate information
- Delete your child's account and associated data
- Export your child's educational data
- Opt out of non-essential communications
- Request information about how your data is used
International Users
If you are located outside the United States, please note that we transfer, store, and process your information in the United States. By using our services, you consent to this transfer. We comply with applicable international privacy laws, including GDPR for European users.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email and by posting the updated policy on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@omegaschool.com
Phone: 1-800-OMEGA-ED
Mail: Omega School Privacy Team
123 Education Way
Learning City, LC 12345